Effective Date: June 17, 2025

At Keyaccs.com, we aim to provide every customer with high-quality digital products and reliable service. If you encounter an issue with your purchase, we’re here to help.

Eligibility for Refund or Replacement

You may request a refund or replacement within 14 calendar days from the date of purchase, provided the following conditions are met:

• The account or product has not been used or accessed in any way after purchase.
• The login credentials (email, username, or password) do not work upon first use.
• The request is made from the same email address used to place the order.
• You provide clear evidence of the issue (e.g., screenshot of login failure).
  

What We Offer

Once your request is verified and approved, we will either:

• Replace the product with a working one, or
  
• Issue a refund, based on your preference and availability.
  

Requests are typically reviewed and resolved within 1–7 business days.

Important Notice

All refund and replacement requests are evaluated individually.
We reserve the right to decline a refund or replacement if there are reasonable signs of account use, data manipulation, or misleading information in the request.
This decision may be made without further explanation as part of our effort to protect the integrity of our service.

How to Contact Us

If you need assistance with a purchase or wish to submit a refund request, please visit our Contact page, where you will find the latest ways to get in touch with us.